Conditions

SCHOOL – AND GROUP TRIPS

Payment conditions

We require no deposit payment from groups.
100 % of the price has to be paid one month before travel.

Cancellations

You may cancel your trip and get the total sum refunded if cancellation happens 30 days or more prior to travel.
If you cancel:

  • from 30 to 15 days prior to travel – we will return 50% of the total price
  • 14 days or fewer prior to travel – totally non refundable

You can cancel 5% of participants in your group up to the last day prior to travel without extra costs.

INDIVIDUAL CLIENTS

Payment conditions

All bookings require a deposit of 20 € paid within a week after the confirmation. Final payment is due no later than one month prior to travel.

Cancellations

You may cancel your trip 30 days or more prior to travel and all your money shall be refunded. Deposit is non refundable.
If you cancel:

  • from 30 to 14 days prior to travel – we will return 85% of the total price
  • from 14 days to 24 hours prior to travel – we will return 50% of the total price
  • 24 hours or less prior to travel – non refundable

Please notice that these conditions do not apply to flight, ferry and train tickets. You will be informed about conditions for these particular services at the time of booking.

Caution!Please notice that these conditions do not apply to flight, ferry and train tickets. You will be informed about conditions for these particular services at the time of booking.

Price alterations

We reserve the right to amend the prices that are stated while booking if currency exchange rates affect the tour price or if there is an increase of transportation costs or charges for specific services and circumstances beyond our control, e.g. airport fees.

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